|   Providing IT Happiness Since 2001

2013 – Year of Improvements

2013 – Year of Improvements

In 2013 we made a number of changes to improve things. Below are some stats and our most noticeable upgrades.

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  • Migrated 73% of our partner’s email to the cloud via Microsoft Office365
  • Migrated 92% of our partners to cloud based Antivirus. Malware issues dropped 99% for upgraded partners.
  • Simplified our Referral Rewards program.
  • Upgraded our Helpdesk system to improve responsiveness and tracking.
  • Upgraded our network management tools to improve proactive maintenance.
  • Implemented new mobile device management tools.
  • Modernized our remote management software.
  • Rolled out new software installation tools to lessen downtime during upgrades.
  • Renegotiated Cloud provider agreements to remove yearly contract requirements.
  • Switched from quarterly to monthly billing based on your feedback. (Thank you!)
  • Enabled the ability to pay via Credit Card.

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Achieve IT happiness like all our clients

"I can say without exaggeration that Wireguided provides the most excellent service I have ever experienced."

Esther GriswoldEsther GriswoldDirector | EDS Library

"Wireguided is great for us. We had wanted to switch IT companies for a while now. I only wish we had done it sooner."

Bruce DelleChiaieBruce DelleChiaieGM | Watertown Engineering

"My experience has left me feeling that Wireguided is more of a co-worker than a vendor. I can’t thank them enough."

Andrew HegartyAndrew HegartySr. Engineer | Faulkner Hospital

"Since Wireguided has taken over the care of our IT things have been much easier for us. They are only a phone call away."

Lisa WollastonLisa WollastonOffice Manager | Sweezey Fence Erectors

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