IT Storm Checklist

IT Storm Checklist

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As you might have heard on the news a large storm is headed our way here in New England. There are a few things you should check / do before the storm hits to make sure your technology works and you data does not get lost.

  • Before you leave for the day TURN OFF all devices (e.g., PCs, printers, scanners, copiers, etc.) Also, unplug them from the wall. If the power goes out the resulting surge when it is turned back on can overload that power strip you bought at staples.
  • If you have a server(s) make sure you have a UPS between it and the wall. A good UPS can handle the surge and shutdown your server gracefully when battery power gets low.
  • Following up on the previous item, if you do have a battery backup please check it to make sure the battery is working. Some have digital displays you can check, others lights (red = bad),  and others you need to press a button.
  • Make sure you have your data backed up. If it is backed up run a test restore to make sure it really is backed up and recoverable. If you do not have a cloud back up (e.g., tape, USB drive, etc). make sure the media is in a safe location not near the devices it has backed up in case of flooding, fire, structural damage. Get more info on cloud backups HERE.
  • Your business may be closed for a few days so make sure you have remote access to your data (terminal server, Office 365, OneDrive, Google Docs, etc.) A storm like this is why cloud services like Microsoft Office 365 were designed for. Those monthly fees suddenly are worth it when your business can stay open (and make money) instead of being down for days.
  • If your phone system can handle it reroute calls to your main number / emergency number to a cell phone so your customers can reach you.
  • If you use Twitter, email your clients your Twitter ID so they may receive updates on your business if your company is having issues getting back in service. (We are @Wireguided).

If you do need assistance getting your business back up you can reach us at our emergency # at 781-679-0660 x1.

Good luck and stay safe!

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Storm Preparation for your Technology

Storm Preparation for your Technology

Contacting Us disaster planning News

With a huge blizzard descending upon the Northeast here are a few tips to prepare your business’s information technology infrastructure.

Turn off your computers (even better, unplug them)

During storms the loss of power is very common. When the power is eventually restored a power surge can occur damaging electronics. Make sure your employees turn off their desktops and unplug them from the wall if possible. Double check that your network gear is protected by a UPS or power strip. While you are at it, run a battery test on your UPS devices (there should be a button on them for this).

Check and protect your backups

Make sure your last few backups were successful. If you use media for your backup solution (e.g., tapes or other removable media) make sure they are in a safe place just in case disaster strikes (e.g., flooding or other physical disaster). If you have a fireproof safe that should do it. If you use a cloud provider make sure the last backup report was successful. Just a note, you really should be incorporating a cloud solution in your disaster recovery planning. Pricing are reasonable and not having to worry about getting your company up and running after a major event is worth every penny. Wireguided offers a business level cloud backup solution which will allow you to sleep well at night.

Have an updated contact list for your critical employees

Make sure you have an up-to-date list of employee home and mobile numbers if their expertise would be needed in the event of a disaster. Mobile numbers are important because even in the event of power failure (aka no Internet) you can reach the people you need to.

Remote Access

With large storms it is hard to predict when business will resume. Each day your office is closed is productivity (and money) lost. Make sure you have a remote access solution for your business to allow at least some level of work to continue even if all your employees are stuck at home, or on a beach in a much warmer climate.

If you need any assistance Wireguided is always here to help. Our emergency contact number is 781-679-0660, ext 1.

Good luck and stay safe.

-Tim