improvements - Wireguided LLC https://wireguided.com Providing IT Happiness Since 2001 Mon, 30 Nov 2015 14:15:46 +0000 en-US hourly 1 https://wireguided.com/wp-content/uploads/2012/05/Cow-white-small-150x104.png improvements - Wireguided LLC https://wireguided.com 32 32 Support Improvements https://wireguided.com/2015/11/support-improvements/ Sun, 22 Nov 2015 15:20:34 +0000 http://wireguided.com/?p=3182 Over the past few months we have noticed some critical problems with our current support management software. Some responses were not getting to our clients, submitted issues would not reach us for hours, and the system would randomly crash without generating an alert. As you can imagine this was major issue. So, what we decided to […]

The post Support Improvements appeared first on Wireguided LLC.]]> 2013 – Year of Improvements https://wireguided.com/2014/01/2013-year-improvements/ Tue, 07 Jan 2014 04:29:26 +0000 http://wireguided.com/?p=2696 In 2013 we made a number of changes to improve things. Below are some stats and our most noticeable upgrades. [list icon=”check”] Migrated 73% of our partner’s email to the cloud via Microsoft Office365 Migrated 92% of our partners to cloud based Antivirus. Malware issues dropped 99% for upgraded partners. Simplified our Referral Rewards program. […]

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