2013 – Year of Improvements
In 2013 we made a number of changes to improve things. Below are some stats and our most noticeable upgrades.
Migrated 73% of our partner’s email to the cloud via Microsoft Office365
Migrated 92% of our partners to cloud based Antivirus. Malware issues dropped 99% for upgraded partners.
Simplified our Referral Rewards program.
Upgraded our Helpdesk system to improve responsiveness and tracking.
Upgraded our network management tools to improve proactive maintenance.
Implemented new mobile device management tools.
Modernized our remote management software.
Rolled out new software installation tools to lessen downtime during upgrades.
Renegotiated Cloud provider agreements to remove yearly contract requirements.
Switched from quarterly to monthly billing based on your feedback. (Thank you!)
Enabled the ability to pay via Credit Card.