News - Wireguided LLC

Celebrating 20 Years!

Tim Russo — Mon, 25 Oct 2021 18:57:39 +0000

We were so busy we forgot to celebrate our 20th year in business! A big thank you to all our clients who have trusted us with their IT managed services over two decades. We could not have sustained a 92% retention rate with out you. We look forward to continuing to provide both old and […]

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COVID-19: IT Preparation & FAQ

Tim Russo — Thu, 12 Mar 2020 22:00:34 +0000

Since we are all back to work there is no need for this FAQ anymore. Wash your hands. 🙂

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Featured in Boston Voyager

Tim Russo — Wed, 26 Sep 2018 14:15:09 +0000

Thank you to Boston Voyager Magazine for your article. Want to get to know more about who will be taking care of your IT Infrastructure? Click and view the article below which profiles our President.

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Support Improvements

Tim Russo — Sun, 22 Nov 2015 15:20:34 +0000

Over the past few months we have noticed some critical problems with our current support management software. Some responses were not getting to our clients, submitted issues would not reach us for hours, and the system would randomly crash without generating an alert. As you can imagine this was major issue. So, what we decided to […]

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Windows 10 – Need to know

Tim Russo — Thu, 25 Jun 2015 19:19:11 +0000

It looks like Microsoft has a winner on its hands with Windows 10. Over 75 million computers have already been upgraded. Not only will it be replacing the operating system on your personal computer but businesses are likely to pull the trigger and upgrade from the good ol’ Windows 7. Let’s take a look at […]

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Cloud Backup Prices have Dropped 60%

Tim Russo — Tue, 18 Nov 2014 03:25:45 +0000

The good thing about technology is that the price of things usually drops over time. With the competition in the cloud space at an all time high our backup provider just dramatically lowered our pricing. So we did what any good IT partner would do and lowered our prices to match. Lower Pricing and More […]

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13 Years in Business!!

Tim Russo — Fri, 12 Sep 2014 16:44:49 +0000

We have been so busy lately that we forgot to celebrate our 13 year anniversary! Well, better late than never. Thank you to all our clients new and old. We look forward to providing another 13 more years of top notch technical guidance and support. Not a Wireguided client yet? Give us a ring and […]

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2013 – Year of Improvements

Tim Russo — Tue, 07 Jan 2014 04:29:26 +0000

In 2013 we made a number of changes to improve things. Below are some stats and our most noticeable upgrades. [list icon=”check”] Migrated 73% of our partner’s email to the cloud via Microsoft Office365 Migrated 92% of our partners to cloud based Antivirus. Malware issues dropped 99% for upgraded partners. Simplified our Referral Rewards program. […]

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Wireguided 2.0 is Here!

Tim Russo — Wed, 10 Apr 2013 19:03:56 +0000

[slogan]After 12 years in business it was time for an upgrade. We have put into place improvements in every area of our business to make sure we continue to provide the best IT services for our partners.[/slogan] Billing Improvements ► Invoices will now be sent monthly – You spoke, we listened. Invoices for managed services will be […]

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Upgrade your Java and Adobe

Tim Russo — Fri, 08 Feb 2013 15:36:45 +0000

There has been a lot of news lately about business networks (and home PCs) being infected by viruses, malware, botnets, and other bad things. The most common method of infection is by exploiting bugs in common software applications such as Adobe Reader and Java. To avoid being a the next victim make sure your are running the […]

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