August 16
Wireguided is founded as a IT security company offering vulnerability audits and penetration testing. American Mathematical Society becomes our first client.
| Providing IT Happiness Since 2001
Redefining MSP expectations
Timeline of Innovations and Happy Customers
Wireguided becomes a full service IT managed service provider with a focus on security based on client requests. Wireguided is the first IT company in New England to offer a flat rate pricing model for all IT services. It is called the Keep IT Simple Plan and is still the core of our business. Realizing education is key to better IT, Wireguided becomes the first MSP to include free onsite and remote training for all Keep IT Simple partners. Offerings include in-person Lunch and Learn sessions, online security awareness training, and monthly online articles on all things IT. Wireguided is hired by the largest mobile phone provider in Africa and the Middle East (274 million customers) for a security project. Our report gets sent directly to the CEO in South Africa. While brainstorming on how to better convey what IT Services to people not in the technical field our mascot is created. He still needs a name to this day. We are open to suggestions. Wireguided starts to convert client’s IT infrastructures to be 100% cloud based. Eliminating the need to expensive servers and freeing companies from their offices. This will become key for our customers when the COVID-19 pandemic hits 8 years later. Our President, Tim Russo, travels to Gabon to assist the FBI in training members of African military, police, and national security agencies on defensive cybersecurity methods at the annual Shield Africa international exhibition for security and defense. Wireguided’s Keep IT Simple managed services plan now includes self-healing technology for all clients at no additional cost. Problems start to get solved before anyone knows there is one. As Covid spreads the move to work from home is in full swing. 90% of Wireguided’s clients can just pick up their work computer and plug it in at home. Our cloud centric philosophy and pre-planning allows businesses to keep going with little interruption. Wireguided becomes the first MSP to include Endpoint Detection and Response protection in its service plan for no additional cost in the United States. Now all our clients get the same protection as four of the Fortune 10 businesses utilize. You made it this far now take the next step towards IT Happiness. Contact Wireguided today to see what great service and innovations can do for your business.
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Achieve IT happiness like all our clients
"I can say without exaggeration that Wireguided provides the most excellent service I have ever experienced."
Esther GriswoldDirector | EDS Library"Wireguided is great for us. We had wanted to switch IT companies for a while now. I only wish we had done it sooner."
Bruce DelleChiaieGM | Watertown Engineering"My experience has left me feeling that Wireguided is more of a co-worker than a vendor. I can’t thank them enough."
Andrew HegartySr. Engineer | Faulkner Hospital"Since Wireguided has taken over the care of our IT things have been much easier for us. They are only a phone call away."
Lisa WollastonOffice Manager | Sweezey Fence Erectors
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