Consider IT answered.fixed.backed up.protected.handled.solved.secured.monitored.covered.running.safe.patched.done.upgraded.
Whatever "it" is today, a support question, a server that will not respond, a Microsoft 365 hiccup, a security alert, you make one call and we'll take care of it.
Managed IT services, all in one flat monthly rate.
Everything below is included. No hourly bills, no per-visit charges, no surprise invoices at the end of the month.
Managed IT Help Desk
Unlimited on-site and remote support for your organization, answered quickly by our US-based expert support team.
Managed IT support →State-of-the-Art Cybersecurity
Endpoint and AI-threat protection with 24/7/365 Microsoft 365 and Google Workspace monitoring. Average detection to lockdown: 8 minutes.
Cybersecurity →Microsoft 365 Management
Migration, security, and day-to-day management from a Microsoft Certified Partner, including Teams, SharePoint, OneDrive, and Copilot readiness.
Microsoft 365 →Transparent Flat-Rate Pricing
One flat monthly rate with everything included, plus pass-through pricing with no markups on computers or software. Take advantage of our partner discounts.
See pricing →Proactive 24/7/365 Monitoring
Monitoring and self-healing automation run continuously in the background, resolving problems before they reach you. Our security team never sleeps.
Proactive monitoring →Backup & Disaster Recovery
Multiple encrypted backups a day of Microsoft 365, Google Workspace, and local servers, held in secure US-based data centers.
Backup & recovery →Vendor Management
We deal with your internet provider, cloud, and software vendors, and complete your insurance and PCI DSS questionnaires.
Vendor management →Complete Network Management
Design, upgrades, day-to-day management, and continuous monitoring of your network, in one office or across many.
Network services →IT Planning & Budgeting
Detailed executive reports, vCIO guidance, and compliance oversight in plain English, so nothing becomes a surprise.
IT planning →
AI for your business, set up by people who understand the risks.
Copilot, Gemini, ChatGPT, Claude, or an industry specific model. We help you pick the right one, lock down your data before it is turned on, train your team, and make sure it is actually paying off.
Explore AI Integration
Enterprise Security, Minus the Overhead
The same protection the largest companies in the world rely on, sized for small to midsized businesses. Security is the core of our service and is included in all our plans.
24/7/365 security operations center (SOC)
Expert team monitoring your infrastructure every hour of every day, including the nights and holidays when attacks actually happen.
Managed endpoint security and automatic patching
Enterprise-grade endpoint protection on every computer, with patches applied automatically so no device is ever left exposed.
Microsoft 365 security
Your tenant hardened to Microsoft's security baselines: MFA and conditional access on every account, legacy sign-ins blocked, sharing scoped, and suspicious logins caught and contained by our team.
Phishing protection and team training
Advanced email filtering stops threats before they arrive, plus security awareness training included for your team, onsite or remote.
Multiday secure backups
Immutable, ransomware-protected backups of your servers, Microsoft 365, and Google Workspace, with multiple restore points per day, meeting the strictest compliance standards including SOC 2, ISO 27001, and HIPAA.
Network monitoring
Firewalls, switches, and Wi-Fi watched around the clock, with unusual traffic flagged and shut down before it becomes an incident.
You will never feel dumb calling us.
We will never make you feel bad for clicking something, or use nerd-speak to confuse you. We love to help our clients. That's what we're here for.
A person answers, in minutes
When you call, you reach an expert fast. Quick response times are the heart of how we support you.
Real people, start to finish
No foreign call centers, no bots, no handoffs. The technician who picks up is the one who helps you, every time.
A whole team behind you
Local experts who know your business and treat it like their own, backing you up on every request, big or small.
We are down the street
Based in Massachusetts since 2001. If it can't be fixed remotely, we will drive over and take care of it.
Switching is easier than you think.
Four steps, no downtime, and nothing you have to figure out yourself.
A free, honest look
Our team reviews your IT infrastructure, then tells you plainly what is working and what puts you at risk. Easy, and no obligation.
Design a customized plan
We design a plan customized to your business, covering everything from everyday support to enterprise-grade security, at one flat rate.
Seamless Migration
Our team handles the entire transition with zero downtime and nothing for you to figure out. Your team just keeps working.
Achieve IT Happiness
A dedicated team of experts, security that never sleeps, and IT that simply works. You focus on your business, we handle the rest.
Built for your organization's unique needs.
From everyday desktop support to industry specific applications, you get a full team of experienced IT experts without having to hire one.
Professional services
Law firms, accountants, insurance agencies, and consultants. Email, files, and billing run smoothly so every hour goes to your clients.
Healthcare
Doctors, physical therapists, chiropractors, and dentists. Your systems stay ready for a full waiting room, with patient data protected to HIPAA standards.
Manufacturing
Machine shops, fabricators, and plants of every size. The office and the floor stay humming so orders ship on time, every time.
Construction
General contractors, builders, electricians, and HVAC teams. Plans, photos, and email that work at the office, in the trailer, and on the site.
Real estate
Brokerages, agencies, and property managers. The emails, signatures, and wires behind every deal are protected so closings stay on schedule.
Nonprofits
Charities, foundations, and community organizations. Donor data stays safe, systems stay simple, and we chase down every nonprofit discount you are owed.
Nine out of ten clients never leave.
Owners and office managers across eastern Massachusetts, in their own words.
Talk to a real person about your IT.
We review what you have now and show you the gaps in plain English.
Book the assessment →