Managed IT · Massachusetts · Since 2001

The last IT company you'll ever hire.

Unlimited support, enterprise-grade security, and senior engineers who pick up in 17 minutes on average, for one flat monthly rate. 92% of the businesses that hire us are still with us. Keep reading and you'll see why.

92%Clients who stay
25+Years of IT Happiness
17 minAverage response time
0%Clients ever ransomed
What you get

Your complete IT department. One team.

Help desk, security, cloud, networking, and strategy under one roof. Everything a full IT department does, without hiring one.

Unbelievable Support

A real tech answers fast and stays on it until the problem is solved. No handoffs, no tier-one scripts. Unlimited remote and onsite support, and an emergency line that always reaches a person.

The Details

Unbelievable Support

  • Average response time of 17 minutes
  • Live US-based engineers 7am to 7pm, on-call after hours
  • The tech who answers owns it to resolution, no handoffs
  • Unlimited onsite visits included
Talk to an engineer

Cutting Edge Cybersecurity

Zero clients ever ransomed. AI endpoint protection on every device, backed by a 24/7 human security team that isolates threats in minutes.

The Details

Cutting Edge Cybersecurity

  • AI endpoint detection and response (EDR) on every device
  • 24/7 security operations center (SOC), human-staffed
  • Phishing and impersonation email defense
  • Penetration testing to find vulnerabilities before attackers do
Talk to an engineer

24 / 7 / 365 Management

Every server, PC, firewall, and switch watched around the clock. Patches land overnight, backups are checked by a human, and failing hardware is flagged before it dies.

The Details

24 / 7 / 365 Management

  • Remote monitoring and management (RMM) on every endpoint
  • Windows, Mac, and third-party patching nightly, zero disruption
  • Immutable backups for cloud and on-prem servers that ransomware cannot touch
  • Predictive hardware failure alerts
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Networking

Enterprise firewalls, business-grade Wi-Fi, and switching that is planned, managed, and monitored end to end, with secure remote access for hybrid teams.

The Details

Networking

  • Next-gen firewalls managed, patched, and monitored
  • Wi-Fi and switching designed for coverage and device density
  • Network planning that grows with your business
  • Upgrades and cutovers scheduled before capacity runs out
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Cloud and Infrastructure

Microsoft 365, Google Workspace, and on-prem servers run as one managed environment, with identity, access, and performance handled for you.

The Details

Cloud and Infrastructure

  • Microsoft 365 and Google Workspace tenants hardened, licensed right, and administered
  • Entra ID (Azure AD) and Active Directory managed, secured, and optimized
  • On-prem, VMware, and Hyper-V servers patched, tuned, and monitored
  • Migrations to the cloud done without downtime
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Strategic IT (vCIO)

A virtual CIO who plans with you, not a salesperson. Customized executive reports, a technology roadmap, budget forecasting, and guidance on PCI and insurance paperwork.

The Details

Strategic IT (vCIO)

  • Customized executive reports for your leadership team
  • Technology roadmap tied to business goals
  • IT budget forecasting, no surprise spend
  • PCI, HIPAA, and cyber-insurance paperwork guidance
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Vendor Management

One call for any vendor. We deal with the ISP, copier, phone, and software companies so you do not, and track every renewal.

The Details

Vendor Management

  • Single point of contact for every technology vendor
  • Contracts and renewals tracked with 90-day notice
  • Transparent, itemized quotes, no markup games
  • Hardware sourced, staged, and set up
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Training

Your team becomes the strongest link. Lunch and learns, remote training sessions, how-to guides, and phishing simulations people actually learn from.

The Details

Training

  • Onsite lunch and learns for your whole team
  • Remote training sessions and recorded replays
  • Written how-to guides for the tools you use
  • Phishing simulations tuned to your industry
Talk to an engineer
What the brochures leave out

Same promises. Different answers.

Response time
4 to 8 hours

If you're lucky. Otherwise next business day.

17 minutes

Average, measured on every ticket.

Who picks up
A dispatcher

Reading a script. New face every time.

Your engineer

Knows your network, your people, your name.

When things break
You call them

Break-fix bills by the hour. Quiet weeks hurt.

We already know

24/7 monitoring fixes most issues before you notice.

Whose side
The vendor's

Recommendations follow the reseller margin.

Yours

Straight answers, even when it's "don't buy that."

Security
"Antivirus included"

Everything else is an upsell. Nobody is watching at 2 AM.

Zero clients ransomed

Endpoint AI plus a 24/7 human security team, on every device.

Built for 2026, not 2016

The stack that guards Fortune 10 companies, running in your office.

Many businesses' IT is a decade behind: an antivirus, a firewall, and hope. Your company gets the same layered defense the largest enterprises spend millions building, run by our team, watched around the clock, and included in your flat rate. Six layers of protection, one monthly number, nothing extra to buy.

  • 01
    IdentityZero trustMFA and conditional access on every account. Stolen passwords stop working.
  • 02
    Endpoint AIEvery deviceAutonomous kill, quarantine, and rollback in milliseconds, on every device.
  • 03
    Human SOC24/7/365US-based analysts around the clock. Real judgment on real alerts at 2 AM.
  • 04
    Email defenseAI filteringSandboxing, impersonation and wire-fraud detection, one-click reporting.
  • 05
    Immutable backupUS data centersWrite-once copies of Microsoft 365, Google Workspace, and your servers that nobody can encrypt or delete.
  • 06
    AutomationEvery nightPatching, updates, and hardware health checks while you sleep.
Six layers around your business
Layer 1 of 6 · Identity
Cost and budgeting

One flat rate. Two numbers.

We call it the Keep IT Simple plan. Your monthly price is set by two things you already know, so your IT budget is predictable for the whole year.

01

Devices we support

Desktops, laptops, and servers under management. Add one, the price moves by one. Network gear, phones, and mobile devices are covered at no extra charge.

02

Hours you need covered

Business hours, extended hours, or around the clock. Pick the window your team actually works, and pay for that.

Keep IT Simple

One monthly number that covers everything on this page. No tiers, no per-ticket fees, no surprise invoices.

Switching providers

Changing IT companies sounds painful. We make it boring.

Most of the work happens before your team notices anything changed. Here's the first 30 days.

Day 1

Discovery

We map every device, account, vendor, and password. You find out what you actually have, often for the first time.

Week 1

Quiet deployment

Monitoring, security, and backup agents roll out in the background. No downtime, no interruptions.

Week 2

Documentation

Everything written down in a system you own. Your old provider's controlled knowledge becomes your property.

Week 3

Cutover

Your team gets one number, one email, one portal. Same day, the old tickets close for good.

Day 30

IT Happiness

The tickets are quiet, the team is confident, and IT finally feels handled. This is what your future looks like.

We make the call to your current provider.The awkward conversation, the credential handoff, the equipment return. Handled by us, not you.
Is this you?

We're a fit if you nodded at least twice.

We're not for everyone. We are for organizations that treat technology as something to get right, not something to put up with. Tap what sounds familiar.

0 / 6Tap anything that sounds familiar.
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Clients who stay

Don't take our word for it.

Real clients, in their own words. A new one every visit.

"

"Wireguided always makes sure their clients get the IT results they need."

MC
Michael CovaisPrincipal · Covais Law Offices
Straight answers

Questions we get on every first call.

What does "unlimited" actually mean?+

Every support request, from every person on your team, remote or onsite, for one flat monthly rate. No ticket caps, no hourly bills, no travel time. As a Managed Service Provider (MSP), our incentive is to keep things from breaking in the first place, which is exactly why a flat rate works for both of us.

How do we transition away from our current IT company?+

We handle it. We collect the passwords, documentation, and vendor contacts from your current provider, roll out our tools quietly in the background, and pick a cutover day. Most transitions are complete within 30 days with no downtime.

How fast do you really respond?+

17 minutes on average, measured across every ticket. Emergencies skip the queue entirely. If it can't be fixed remotely, we're on our way, and the visit is included.

Do we have to buy new equipment to switch?+

Almost never. We work with what you have, tell you honestly what's near end of life, and plan replacements into your budget instead of surprising you. When you do buy, it's at our cost with no markup.

Are you actually local?+

Yes. Scituate, Massachusetts, since 2001. The engineer who answers your call is the one who shows up at your door, and we've been at the same table with some clients for over two decades.

No pitch deck

Talk to an engineer, not a salesperson.

Fifteen minutes on the phone. Tell us what's broken and what you're paying, and we'll tell you honestly whether we can do better. Sometimes the answer is no, and we'll say so.

What happens next
  1. 1
    A 15-minute callWith an engineer who has experience with environments like yours.
  2. 2
    A free assessmentWe review your environment from top to bottom.
  3. 3
    A flat-rate proposal in plain EnglishOne number, everything included, no expiration date, no pressure.