Voice over IP (VoIP) has been gaining steam for a few years now. With new products from such names as Cisco, small and medium sized companies can now turn their old phone systems into powerful business tools. Switch to a SIP provider and you could also lower your phone bill by 30-40%.
What is VoIP?
Voice over IP is the technology that uses your computer network infrastructure to deliver phone service. No more separate phone cords and network cables. You just plug your VoIP phone into your computer network jack.
Why is it important to my business?
VoIP’s major advantages over the old phone systems (PBXs) are the following:
- Services – With your phones going over your computer network, you now have the ability to integrate the two. Voicemail sent to email, clicking on numbers in web pages and having your phone ring, seeing if someone is on the phone/out of office via Outlook, using your phone as a time card system, even monitoring security cameras from your phone are all possibilities.
- Connectivity – With certain VoIP phones, you can bring them home or take them on vacation. They will connect to your business network automatically. When someone dials your business number or extension, your phone will ring. No matter where you are.
- Manageability – Your IT department can now easily manage your phones. Modern interfaces allow quick adds/changes which can also be performed by remote support staff.
- Cost – There are many ways VoIP saves your business money. If you have new construction, there is no need to install a separate phone network. A new VoIP system costs many thousands less than tradition PBX systems, which start in the five figure range. 30-40% lower phone bills are also a great plus when using a SIP provider for phone service (phones service via the Internet).
VoiP technology has finally matured. It is now a proven technology which is used in many fortune 500 businesses (side note: If you watch ‘The Office’, those are Cisco VoIP phones). The price has dropped dramatically to make it not only affordable, but the preferred phone solution for businesses of all sizes. If your phone system is starting to show its age or your business is moving, now would be a good time to give VoIP a look.
If you would like more information on VoIP or SIP please contact Wireguided.