In 2013 we made a number of changes to improve things. Below are some stats and our most noticeable upgrades.
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Migrated 73% of our partner’s email to the cloud via Microsoft Office365
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Migrated 92% of our partners to cloud based Antivirus. Malware issues dropped 99% for upgraded partners.
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Simplified our Referral Rewards program.
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Upgraded our Helpdesk system to improve responsiveness and tracking.
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Upgraded our network management tools to improve proactive maintenance.
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Implemented new mobile device management tools.
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Modernized our remote management software.
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Rolled out new software installation tools to lessen downtime during upgrades.
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Renegotiated Cloud provider agreements to remove yearly contract requirements.
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Switched from quarterly to monthly billing based on your feedback. (Thank you!)
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Enabled the ability to pay via Credit Card.
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